eCare platform integration

2007 | integrating selfcare platform within the portal

  • eCare-secondary1.jpg
  • eCare-main.jpg

Here is briefly what this project involved:

  • technical analysis of the existing solution and defining the specifications for CMS/ eCare integration
  • integration of new SSO platform (single sign-on) with Vodafone portal

  • using webservices / ajax type technologies for a unified experience in all the applications

  • working on-site in Vodafone offices together with the customer's technical teams and also working together with Amdocs specialists at Green Pixel's headquarters

  • graphical interfaces development for all screens of the new eCare platform

  • styleguide developing for future development

  • translation and copywriting for the application's interface

  • specific configuration for Vodafone.ro web servers

  • graphical interface for the SSO platform

  • web analytics platform implementation within the entire vodafone.ro portal

  • unification of the user data collection mechanisms and lead generation

  • defining cross-platform test scenarios

  • developing product descriptive pages for displaying within eCare and static content integration for displaying within vodafone.ro portal

  • myVodafone section onception and implementation

  • implementation of the eCare support section within the portal